Annual Support Services

With PantaRei Design Annual Support Services subcaribers get access to our face and friendly support for sites using Drupal 6.x or higher. Our experienced Drupal Client Advisors is available to assist your team even after your site launched.

Our Drupal Annual Support Services include:

  • Basic: Entry-level access to our issue tracker and suppport services.
  • Professional: Standard access to technical support and network services for most needs.
  • Enterprise: Premium access to technical support and advisort services for business-critical websites.

Drupal Annual Support Services Pricing

  • Basic: USD320 Annually
  • Professional: USD2,500 Annually
  • Enterprise: USD8,000 Annually

Drupal Annual Support Services Levels

  Basic Professional Enterprise
Which version of Drupal core is supported? 6.x and later 6.x and later 6.x and later
Which Drupal modules and themes are coverd? all 6.x and later all 6.x and later all 6.x and later
How can I contact PantaRei Design to get support? issue tracker only web, email web, email, phone
How fast will you respond to my support ticket? issue tracker only 8 hours or less 2 hours or less
When can I contact PantaRei Design in an emergency?   business hours 24x7
How may hours of best practices advice do I get?   2 hours 10 hours

For more information contact PantaRei Design Sales at sales@pantarei-design.com or our Sales Inquiries.